At Peacock Design Solutions, we are committed to delivering high-quality digital solutions and ensuring customer satisfaction. As our services are customized to meet each client's unique requirements, this Refund & Cancellation Policy outlines the terms governing cancellations and refunds.
By purchasing our services, you agree to this policy.
Clients may request to cancel a project by submitting a written request via email.
As most of our services are custom-designed and developed specifically for each client, refunds are generally not available after work has commenced.
Refund requests, if any, will be reviewed individually based on:
Approved refunds will be processed using the original payment method whenever possible.
The following services are non-refundable once purchased, initiated, or delivered:
Domain registration fees are non-refundable once a domain has been successfully registered with the domain registrar.
Domain renewals are also non-refundable after processing.
Hosting services become active immediately after account setup.
Hosting fees are generally non-refundable once the hosting account has been created or renewed.
Any payments made to third-party providers are non-refundable, including but not limited to:
If a client fails to provide required content, approvals, or feedback for an extended period, the project may be placed on hold.
Reasonable revisions included in the approved quotation will be provided without additional charges.
Requests that exceed the agreed revision limit or involve changes outside the approved project scope will be quoted separately.
If a payment is accidentally processed more than once, please notify us immediately.
Approved refunds are generally processed within the following timeframe, depending on the payment method and financial institution:
For cancellation requests or refund enquiries, please contact:
We're here to help. Reach out to our team for clarification before starting your project.
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